Privacy policy

The Restructuring Insolvency Turnaround Association of New Zealand (‘RITANZ’, ‘we’, ‘us’ or ‘our’) is committed to protecting and respecting your privacy and will seek to comply with the privacy legislation in New Zealand. This policy does not apply to personal information that is exempted under the Privacy Act 2020 (‘Privacy Act’).

This privacy policy sets out how RITANZ collects and uses personal information and how RITANZ aims to protect the privacy of your personal information.

This policy applies to RITANZ (historically INSOL NZ) and any related entity and the services operated by us.

RITANZ may update this policy from time to time.

  1. Privacy Act and personal information

The Privacy Act and the information privacy principles contained within the Privacy Act regulate how organisations collect and use personal information.

For the purposes of the Privacy Act, personal information is information about an identifiable individual.

  1. Reasons for collecting personal information

RITANZ collects personal information primarily for the purpose of providing our member services and conducting our business.  This may involve collecting personal information from you to comply with our
obligations under various legislation such as the Companies Act 1993, the Insolvency Practitioners Regulation Act 2019, or  pursuant to RITANZ Rules or Code of Conduct, and/or the NZICA/Chartered Accountants of Australia and New Zealand Code of Ethics to:

  • consider a membership application from you;
  • consider procurement of services from you;
  • consider applications by Board or life members of RITANZ;
  • provide you with information on our website and other online services including education, networking and conference opportunities;
  • provide our publications to you;
  • respond to queries you submit to us;
  • provide you with information about our services that may be of interest to you;
  • administer accounting, billing and other internal administrative services;
  • comply with our legal requirements under any applicable laws; or
  • for statistical and analytical purposes to better understand how to serve our members.

You are not required to provide your personal information to us. However if you choose not to provide personal information to us where requested (or if you choose to provide inaccurate or incomplete information) we may
not be able to provide member services to you.

  1. Personal Information collected by RITANZ

RITANZ may collect personal information such as an individual’s name, membership category, address, telephone number, email address, personal identification details and statistics, bank account or credit card details, references and employment information.

In circumstances limited to prospective employees of RITANZ will collect sensitive information such as membership of a profession or
trade association, membership of a trade union or seek information regarding a criminal record or credit check. Your photo may also be taken.

  1. How RITANZ collects personal information

Generally, RITANZ will collect this personal information directly from you, for example by requesting that you provide the information when you:

  • fill out an application form;
  • enter into an agreement with us;
  • engage in social media with us;
  • correspond with us; and/or
  • subscribe to a distribution list.

There may be other occasions when we collect personal information about you or from other sources, such as from a publicly maintained record or from an information services provider, for example where we are required to verify your (a) identity and/or (b) bank account information (if a payment is due to you) under Anti-Money Laundering and Countering Financing of Terrorism Act legislation.

  1. Disclosure of your personal information by RITANZ

We may disclose personal information for the purposes for which it was collected and also:

  • as required by law and permitted under the information privacy principles contained within the Privacy Act;
  • to third parties, including external service providers whom we ask to perform services for us or to whom information must be disclosed to in the course of our provision of services;
  • to our professional advisers; and/or
  • to government, regulatory or other agencies.

The types of third parties to which we may disclose personal information include:

  • service providers we engage to provide administration, technology, or other member services;
  • regulatory or government authorities (where required by law);
  • our professional advisers (including legal and accounting firms, auditors, consultants and other advisers); and/or
  • any related professional and/or regulatory agencies.

Some of the recipients to whom RITANZ may disclose your personal information may be based overseas.

  1. Security of your personal information

RITANZ will take reasonable steps to protect the personal information we hold about you from misuse and loss and from unauthorised access, modification or disclosure.

Personal information may be held in physical form. Our security measures to protect this information include access-controlled premises.

Personal information may also be stored in electronic form in our information technology systems. The security measures that we employ include restriction on access, firewalls and passwords.

RITANZ has in place data security, information security and other similar security systems. These systems are regularly reviewed to ensure they remain
current and appropriate.

We will retain personal information for as long as we need it to fulfil the purpose for which it was collected and as required by law.

  1. Accessing or changing personal information

Under the Privacy Act, you have a right to access or change your personal information that is collected and held by RITANZ.

If you would like to access or change the personal information RITANZ holds about you, you can contact RITANZ and request the relevant change or access.  In the first instance, you should contact your RITANZ contact if you have one. Otherwise, please contact our Privacy Officer, whose details are set out below.

To action any change or access request, we will need to verify your identity and comply with our other procedures which are in place to prevent unauthorised access to personal information.

RITANZ will not normally charge you any fees or costs for access to your personal information. Fees or costs may apply if providing you with access would require us to incur retrieval or other out of pocket costs. We will notify you if any such fees or costs would be payable.

  1. Privacy complaints

If you believe that RITANZ has contravened the Privacy Act or have any other privacy complaint regarding RITANZ, you can make a complaint by contacting our Privacy Officer as below.

RITANZ will seek to resolve any privacy complaints and will deal with privacy complaints as quickly as possible and in a respectful and confidential manner.

RITANZ will investigate any privacy complaint you make and will inform you of the outcome of your complaint following the completion of the investigation.

In the event you are dissatisfied with the outcome of your complaint, you may refer the complaint to the Office of the Privacy Commissioner.

  1. Contact us

For further information or enquiries regarding your personal information, please contact the Privacy Officer, Kare Johnstone at

This Privacy Policy was last updated on, and is effective from April 2024.

This website uses cookies to provide you with a great user experience. By using our website you consent to all cookies in accordance with our Privacy Statement & Cookie Policy.